FAQ (Frequently Asked Questions)
Q1. How can I place an order?
You can place an order directly through our website by selecting your desired product, size, and completing the checkout process.
Q2. Is product opening video mandatory?
Yes. A clear and continuous product opening video is mandatory for any return or exchange related to damage, defect, or incorrect product.
Q3. How long does delivery take?
Orders are usually delivered within 5–10 business days, depending on your location.
Q4. Can I change my delivery address after placing an order?
Address changes are allowed only before shipment. Once shipped, changes are not possible.
Q5. What if the product I want is out of stock?
You may contact our support team for restock updates or choose an alternative product.
Q6. Do you offer Cash on Delivery (COD)?
Yes, COD is available on selected locations and products.